IBM’s Insight Week 2016 was held in Beijing on 10th May 2016. ClusterTech was invited to participate in the event as a guest speaker. Business Development Manager Mr. Kelvin Koo delivered a speech on how customer insights can help improve customer loyalty for enterprises.
ClusterTech and IBM collorate to demonstrate the latest innovations on data analytics technologies, which automate precision marketing. This can help retailers improve their customer satisfaction and loyalty, enhance brand image and achieve profit growth. If a company knows how to utilize Big Data wisely, their customers will also benefit.