PRISMA Case Study - Transportation
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PRISMA Case Study - Transportation

As a public transportation corporation operating one of the largest railway systems in China, the client receives a large amount of passenger feedback, written in a variety of different contexts, requiring significant manpower to process the data. In order to improve operations and provide better services, they sought a system that can automatically and efficiently categorise these texts for analysis.

Our PRISMA-powered customised solution helps the client:

  • Reduce labour costs and improve resource allocation
  • Enhance information classification and develop customer loyalty
  • Optimise information search to improve work efficiency

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