What is PRISMA KM?
PRISMA Knowledge Management (KM) is an AI-powered system that can assist enterprises in organising important information and knowledge. By making data organised, searchable and shareable, it facilitates information flow, enabling them to improve operational efficiency and make better business decisions.
Benefits
- Reduce labour costs and maximise resource distribution
- Promote knowledge based decision making
- Reduce loss of know-how
- Improve productivity with timely access to knowledge
- Increase client satisfaction by delivering value insights
- Promote innovation through wider collaboration
Features
- Advanced text mining engine
- Intelligent context search
- Comprehensive text data taxonomy
- User-friendly design
- Customisable dashboard
- Automated categorisation
- Trilingual natural language processing
- Vocabulary bank
- Support of docx, xlsx and pdf format
Applications
1. Smart Research Assistant
With all information across different systems, applications and databases centralised, users can easily locate information via PRISMA’s search engine.
2. Document Classification on Bespoke Taxonomy
PRISMA KM detects and classifies documents by keyword with a customised taxonomy that reflects your organisation's unique vocabulary.
3. Entity Extraction
PRISMA KM can identify entities contained in text, e.g. people, places, locations, and organisations, quickly turning unstructured data into structured. It provides analysts with a summary view of the dataset.
4. Multi-Dimensional Analysis
Not only can PRISMA KM understand language, it can detect sentiments and is able to uncover the correlations across different factors. This provides more insights about the customers.
Case Study
Financial Institute
Identify critical elements that affect stock price
The Institute wanted to filter unimportant information in newsletters in order to identify critical elements that might affect stock price.
Public Securities Bureau
Speed up intelligence handing to prevent crimes
Faced with a large amount of data across a wide range of formats, the Bureau needed a system that could improve the ability and quality of handling intelligence, to better prevent crime.
Public Transportation Corporation
Develop customer loyalty with shorter time-to-insights
Operating one of the largest railway systems in China, the public transport service provider receives a large amount of daily passenger feedback. A system that could automatically and efficiently categorise these texts for analysis would significantly improve operations.
Telecom Service Provider
Improve service experience
via customer sentiment detection
In a city where Chinese and English are mixed and used in unique ways, the client wanted a solution that could efficiently and objectively identify sentiments in customer surveys.
Shopping Mall
Facilitate personalised marketing with
multi-dimensional customer segmentations
With its customer behaviour data scattered in different sources, the Mall struggled to uncover the value of its data. To better understand their customers and improve marketing ROI, the client wanted a system that could centralise their various data sources for in-depth analysis.
Procuratorate
Streamline information search to
improve prosecution efficiency
As the daily practice of prosecutors involves extracting a lot of information from a vast file-based database, the Procuratorate needed a solution that could systematically manage key documents with an intelligent search engine that saves their time to find the desired information.
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